To request a redemption from your Winnings balance, please complete the request form below in POINTS.
Fill in the form with the amount of winning POINTS you wish to redeem. Your points submitted on the form will be exchanged by Ace Administration at the rate of 100 points equaling 1 dollar.
Your 1 Request for payment will be completed and the winnings removed from your account each Tuesday at EXACTLY 9:00 pm EST. A check for the requested amount will be sent by U.S. mail. Allow 7 to 10 business days for delivery. (Click here for more details)
If your Reward Winnings are insufficient at the time of processing your request (Tuesdays), then no check will be sent. You may adjust a request by submitting a new one at any time up to the processing time.
If the mailing address is incorrect and the check is returned to the sender, we will contact your email address to request a correction of the mailing address.
For your protection and security, your redemption requests are limited to $500 per redeem week.
A small token of our thanks. This amount has been added to your Tuesday redeem or to your Entries Balance in points at 9:01 EST, if no redeem was made this past week.
Holiday volume of the Post Office may cause mail service to be slow. Please be patient for mail delivery
Unfortunately that means the mailman is on holiday also.
Delivery time of your check will likely take longer
PLEASE BE PATIENT